Privacy Policy

Last updated: 17 May 2026

This privacy policy explains how Youthlifeback (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit our website or contact us. We are based in New Zealand and handle personal information in accordance with the Privacy Act 2020 (New Zealand) and its Information Privacy Principles (IPPs).

1. Who We Are (Agency)

The organisation responsible for your personal information is:

Youthlifeback
46 Cron Street, Franz Josef / Waiau 7856, New Zealand
Email: connect@youthlifeback.world
Phone: +64 3 752 0220

2. What Personal Information We Collect

We may collect the following categories of personal information:

We do not intentionally collect sensitive information (such as health records) through this website. Please do not include sensitive personal information in contact form messages unless necessary.

3. How We Collect Information

We collect personal information:

4. Purposes of Collection and Use

We collect and use personal information only for lawful purposes connected with our functions, including to:

We will not use your personal information for a purpose that is incompatible with the purpose for which it was collected, unless permitted by law or with your authorisation.

5. Legal Basis (New Zealand)

Under the Privacy Act 2020, we must comply with the IPPs. In practice, we rely on:

If you are located in the European Economic Area (EEA) or United Kingdom, we also process data under the GDPR where applicable (see Section 13).

6. Disclosure to Third Parties

We do not sell your personal information. We may disclose information to:

Where personal information is sent outside New Zealand, we take reasonable steps to ensure it is protected in line with the Privacy Act 2020 (IPP 12 — disclosure of personal information outside New Zealand).

7. Data Retention

We keep personal information only for as long as needed for the purposes above:

When information is no longer required, we delete it or de-identify it where reasonably practicable.

8. Security

We use reasonable technical and organisational safeguards to protect personal information, including HTTPS encryption in transit, access controls, and periodic review of our practices. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Notifiable Privacy Breaches

If a privacy breach is likely to cause serious harm to affected individuals, we will assess the breach and, where required, notify the Office of the Privacy Commissioner and affected individuals in accordance with the Privacy Act 2020.

10. Your Rights (New Zealand)

Under the Privacy Act 2020, you have the right to:

To exercise access or correction rights, contact us using the details in Section 1. We will respond within a reasonable time and, in any event, within 20 working days as required by the Privacy Act 2020 unless an extension applies.

11. Complaints to the Privacy Commissioner

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner (New Zealand):

12. Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can manage non-essential cookies through our cookie banner at any time.

13. Visitors from the EEA and United Kingdom (GDPR)

If you are in the EEA or UK, you may also have rights under the GDPR, including access, rectification, erasure, restriction, portability, and objection. Our legal bases include consent, legitimate interests (for website security and essential operation), and legal obligation. You may lodge a complaint with your local supervisory authority. For international transfers, we use appropriate safeguards such as Standard Contractual Clauses where applicable.

14. Children

This website is intended for adults in a workplace context. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

15. Marketing Communications

We do not send unsolicited marketing emails based on contact form submissions unless you have clearly opted in. You may unsubscribe from any optional communications at any time by contacting us.

16. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Material changes will be posted on this page. We encourage you to review this policy periodically.

17. Contact

For privacy questions, access requests, or corrections:

Email: connect@youthlifeback.world
Phone: +64 3 752 0220
Address: 46 Cron Street, Franz Josef / Waiau 7856, New Zealand